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Message: <blockquote data-quote="Desdichado" data-source="post: 2240883" data-attributes="member: 2205">Oh, it wasn't for you, I was just building up a head of steam against the attitude in general.Oh, I know.  Maybe shady was too strong a word.  Being impatient with customers who want to take their time and really research stuff, or who expect to really negotiate the best deal they can may not be unethical, but it's annoying to the extreme, and bad business sense.  Like I said, in most larger cities, at least, there's dozens of Honda dealerships.  Expecting to get the sale because you're just pushing product, instead of really treating your customers right, seems quixotic.  You're going to lose more potential sales than you gain, especially over time.I wouldn't doubt it.  I think most higher management guys actually probably know more than they let on, but it's a big political thing too.  This may not be true for all brands, but it is for most; the dealerships are independent companies, and not under any real reporting or obligatory relationship with the car manufacturers at all.  And of course, the car manufacturers are dependent on the dealers to sell for them.  No matter what either of them knows about the other, there's only so much they're willing to stick their necks out for.</blockquote>