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Message: <blockquote data-quote="Ruin Explorer" data-source="post: 9440297" data-attributes="member: 18">It is genuinely surprising how bad Beyond seems to be at:A) Fixing basic stuff that they said they'd make possible literally 5+ years ago.B) Adding really straightforward features.I get that some codebases can be a PITA to work with, but this wasn't some horrific legacy mangle from 20+ years ago, this was a brand-new thing in 2017, custom developed, not using someone else's solution, and at this point, we're so far beyond there being any excuse for them not doing certain stuff it's just more funny than anything else.No wonder the 3D VTT/Sigil isn't really integrating closely with Beyond!Given that they had fairly rapid progress until like, 2019/2020, then lost a bunch of staff, I presume they lost all the institutional knowledge about how to fix/improve their own product, but that should have taken 1-2 years to get back on track, and even if we allow extra time for the pandemic, this is ridiculous. Especially as they've got to be making an insane amount of money compared to their costs!I mean, last we heard, they had 13 million registered users, and that was like 2 years ago. If even say, 10% of them are full-price subscribers (let's ignore the cheap subscribers for simplicity's sake), at the absolute minimum full-price value of $4.58/month, and even if no-one ever bought a single book, Beyond would be pulling in $71m/year! That's pretty much the absolute worst case scenario. Last I hear, there were like 25 people work at Beyond. Even if the average salary of those people was $150k, that'd be a cost of $3.75m, and salary costs are pretty much always the highest costs for software development. Obviously they'll cost the company more than that, so we bump it up to $5m, and it's still nothing compared to $71m/year. Okay double the number of employees to 50? $10m - again still nothing compared to the annual revenue.And the likelihood is $71m is a gross underestimate of how much Beyond is pulling in because it doesn't include book sales. WotC are making insane profits here, and they're clearly completely failing to reinvest them in Beyond.</blockquote>

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