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Message: <blockquote data-quote="Mistwell" data-source="post: 4754519" data-attributes="member: 2525">So nobody in accounting ever has to receive the money, enter it into records, balance it, deal with it in reports, etc? Nobody in marketing ever has to list it in products currently internally generating revenue? Nobody in tech support or customer service ever has to take a call on those products to tell that person they need to contact the distributor? No electricity needs to be supplied to those people? No office space needs to be rented for them? No janitorial service for them? They don't get paid? They have no benefits? There is no Human Resources support for them? No legal fees ever attached to them or those products?Your perspective seems to be a common, and false, perspective.  ALL sales of any kind, even through a distributor, involve overhead costs that are not just the technical costs of doing the PDF itself.  This is one of the most basic issues that face any company of almost any size larger than a couple of people working out of their house.  Only if you've never run a business and seen how much cost is involved with the overhead of selling any kind of product, even if it is just data.Seriously, this is a very naive viewpoint you are expressing.  I assure you, there are substantial overhead costs involved in selling some PDFs through a distributor versus selling no PDFs through a distributor, for a company the size of WOTC.  It's not just a technical issue.  There are a host of people behind the scenes who have to devote some portion of their time to supporting those sales, and that time costs a lot of money when you add in all the things that go into it.  Saving that time means ultimately you can either employ fewer people and reduce some costs, or use those resources towards a more profitable product, or both.Unless it was selling at a loss, which I contend it was if you eliminate the savings in some combined overhead from also selling 4e PDFs.  The way to deal with laws you do not like is to go through the system to change those laws.  It's not to just ignore them, and it sure isn't to go around encouraging people to break them.</blockquote>

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