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<blockquote data-quote="Alex319" data-source="post: 4776732" data-attributes="member: 45678">CSR: &quot;Thank you for contacting the Lathander Incorporated customer support hotline, how may I help you?&quot;Cleric: &quot;Yeah, one of my teammates is unconscious. I'm trying to heal him but it's not working.&quot;CSR: &quot;What spell are you casting?&quot;Cleric: &quot;I'm casting Cure Light Wounds. It worked fine half an hour ago but it's not working anymore.&quot;CSR: &quot;What do you mean, it's not working?&quot;Cleric: &quot;I'm casting the spell, but he's still unconscious. The spell isn't working.&quot;CSR: &quot;Are you sure he's unconscious due to hit point damage? Are you sure it's not ability damage, or some kind of sleep spell?&quot;Cleric: &quot;How do I check that?&quot;CSR: &quot;Never mind that for now. Let's try something else. Can you give me your name and hometown so I can open up your account details?&quot;Cleric: &quot;Sir Robert Thalarin of Stormhaven.&quot;CSR: &quot;Okay, I'm looking up your account details now. According to this, you should have six uses of 1st level spells per day. You've already used them up.&quot;Cleric: &quot;What do you mean, I've already used them up? I've only used four of them today!&nbsp; Did somebody break into my account?&quot;CSR: &quot;Let's go over your last first level spell castings. I'm showing one at 6:45 PM, one at 4:12 PM, one at 4:10 PM, and one at 2:43 PM. Is that right?&quot;Cleric: &quot;Yeah, I think that's about right. But that's only four.&quot;CSR: &quot;Let's see. It also says you prepared your spells for today at 11:03 AM.&quot;Cleric: &quot;Yes. I only cast the spell four times since I prepared it.&quot;CSR: &quot;It also says you cast the spell twice before that, once at 4:17 AM and once at 4:21 AM. And when you prepare spells, any spells you cast less than 8 hours before that count against your preparation total.&quot;*Loud crash*CSR: &quot;What just happened?&quot;Cleric: &quot;Part of the cavern just collapsed right on top of him. Let me check ... I think he's dead. You can resurrect him, right?&quot;CSR: &quot;Let's see. We do offer Raise Dead, but that's a 5th level spell, so it's only available to account holders with level 9 and higher accounts. I'm showing you as having a level 8 account.&quot;Cleric: &quot;Can I upgrade my account to level 9?&quot;CSR: &quot;You're not eligible for an account upgrade at this time. You only have 35,120 experience points. You don't become eligible for an upgrade until 36,000.&quot;Cleric: &quot;Isn't there anything you can do?&quot;CSR: &quot;Well, this weekend we're having a special Undead Hunt promotion. All undead kills are worth double experience points towards account upgrades.&quot;Cleric: &quot;Thanks. So I've got to kill some undead before I can get my friend raised. That's the information I needed.&quot;CSR: &quot;Thanks for calling Lathander Incorporated customer support. Have a nice day.&quot;</blockquote>

[QUOTE="Alex319, post: 4776732, member: 45678"] [B]CSR:[/B] "Thank you for contacting the Lathander Incorporated customer support hotline, how may I help you?" [B] Cleric:[/B] "Yeah, one of my teammates is unconscious. I'm trying to heal him but it's not working." [B]CSR:[/B] "What spell are you casting?" [B]Cleric:[/B] "I'm casting Cure Light Wounds. It worked fine half an hour ago but it's not working anymore." [B]CSR:[/B] "What do you mean, it's not working?" [B]Cleric:[/B] "I'm casting the spell, but he's still unconscious. The spell isn't working." [B]CSR:[/B] "Are you sure he's unconscious due to hit point damage? Are you sure it's not ability damage, or some kind of sleep spell?" [B]Cleric:[/B] "How do I check that?" [B]CSR:[/B] "Never mind that for now. Let's try something else. Can you give me your name and hometown so I can open up your account details?" [B]Cleric: [/B]"Sir Robert Thalarin of Stormhaven." [B]CSR:[/B] "Okay, I'm looking up your account details now. According to this, you should have six uses of 1st level spells per day. You've already used them up." [B]Cleric:[/B] "What do you mean, I've already used them up? I've only used four of them today! Did somebody break into my account?" [B]CSR:[/B] "Let's go over your last first level spell castings. I'm showing one at 6:45 PM, one at 4:12 PM, one at 4:10 PM, and one at 2:43 PM. Is that right?" [B]Cleric:[/B] "Yeah, I think that's about right. But that's only four." [B]CSR:[/B] "Let's see. It also says you prepared your spells for today at 11:03 AM." [B]Cleric:[/B] "Yes. I only cast the spell four times since I prepared it." [B]CSR:[/B] "It also says you cast the spell twice before that, once at 4:17 AM and once at 4:21 AM. And when you prepare spells, any spells you cast less than 8 hours before that count against your preparation total." *Loud crash* [B]CSR: [/B]"What just happened?" [B]Cleric:[/B] "Part of the cavern just collapsed right on top of him. Let me check ... I think he's dead. You can resurrect him, right?" [B]CSR:[/B] "Let's see. We do offer Raise Dead, but that's a 5th level spell, so it's only available to account holders with level 9 and higher accounts. I'm showing you as having a level 8 account." [B]Cleric:[/B] "Can I upgrade my account to level 9?" [B]CSR:[/B] "You're not eligible for an account upgrade at this time. You only have 35,120 experience points. You don't become eligible for an upgrade until 36,000." [B]Cleric:[/B] "Isn't there anything you can do?" [B]CSR:[/B] "Well, this weekend we're having a special Undead Hunt promotion. All undead kills are worth double experience points towards account upgrades." [B]Cleric:[/B] "Thanks. So I've got to kill some undead before I can get my friend raised. That's the information I needed." [B]CSR:[/B] "Thanks for calling Lathander Incorporated customer support. Have a nice day." [/QUOTE]

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