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<blockquote data-quote="Kaptain_Kantrip" data-source="post: 151009" data-attributes="member: 546">Thanks for the back-up, Utrecht. <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile&nbsp; &nbsp; :)"&nbsp; data-smilie="1"data-shortname=":)" /> I think a lot of the people bashing me are not considering that other people--many other people--are not evaluating products in the same way as they do. It is entirely unrealistic to expect most people to give a product a chance beyond their initial reaction. You grab their attention right off the bat or you don't. If you don't---no sale, no second chance, no nothing (except bad word of mouth---&quot;I saw that and it sucked&quot; being a typical response from someone who you failed to make a good first impression on).&nbsp; I am reminded of Fast Forward's irate replies to criticisms of their d20 product; bashing your detractors and failing to recognize that maybe they have a valid point are not hallmarks of a wise businessman. Instead of getting angry (unless the critic is completely off the wall), the businessman should ask himself, &quot;Does this person have a valid concern?&quot; and &quot;How can I improve my products to negate this kind of criticism in the future?&quot;</blockquote>

[QUOTE="Kaptain_Kantrip, post: 151009, member: 546"] Thanks for the back-up, Utrecht. :) I think a lot of the people bashing me are not considering that other people--many other people--are not evaluating products in the same way as they do. It is entirely unrealistic to expect most people to give a product a chance beyond their initial reaction. You grab their attention right off the bat or you don't. If you don't---no sale, no second chance, no nothing (except bad word of mouth---"I saw that and it sucked" being a typical response from someone who you failed to make a good first impression on). I am reminded of Fast Forward's irate replies to criticisms of their d20 product; bashing your detractors and failing to recognize that maybe they have a valid point are not hallmarks of a wise businessman. Instead of getting angry (unless the critic is completely off the wall), the businessman should ask himself, "Does this person have a valid concern?" and "How can I improve my products to negate this kind of criticism in the future?" [/QUOTE]

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