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I just want to buy a frickin' replacment filter!
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<blockquote data-quote="Vraille Darkfang" data-source="post: 3362710" data-attributes="member: 16989"><p>Ok,</p><p></p><p>Rant On:</p><p></p><p>We re-did our kitchen about 6 months ago.</p><p></p><p>We got hosed (the kitchen is nice, but we got taken to the cleaners).</p><p></p><p>We decided to get a "Professional Kitchen & Bath Design" Place to do it for us.</p><p></p><p>Long story short, we paid Twice as much money for something we coud have done ourselves. (I'll leave the details out, but it is a lond story best sumed up in 2 details).</p><p></p><p>1. We have a Wood Butcher Block Countertop next to the stove. Turns out next to a heat source is the worst place to put it. Our "Professional" Kitchen Designer never said a word.</p><p></p><p>2. They don't do Tile. All the do 100% of the Time is Kitchens & Baths. That's all the do 365 days a year. Kitchens, Baths. But they won't touch tile.</p><p></p><p>Anyway, we got a Reverse Osmosis Water Purifier from them & now we need to get some replacment filters (PS they wouldn't install THAT either).</p><p></p><p>But, we're not going to be giving the Design Place any more money, so I'm going else-where to buy these filters.</p><p></p><p>Nothing. Not a darn thing anywhere. I can't find a single store that sells them.</p><p></p><p>I did find the Manufacturer's Web Site Water-Right. And they have a Find a Dealer Button.</p><p></p><p>Great Problem Solved. Or not.</p><p></p><p>Their Find a Dealer Button takes you to a Form to fill out. You have to include your name, address, PHONE NUMBER, E-mail Address, & wait 24 hours for them to contact you.</p><p></p><p>Vraille don't play that. There is no good reason to make me put all my personal information to your server just so you can tell me all the suppliers in my area (at least the ones you WANT to tell me about). I shoud be able to put in a Zip Code & it gives me all the dealers.</p><p></p><p>I did a litte more checking.</p><p></p><p>It seems Water-Right has a Proprietary Filters System you can only buy via "Authorized" Dealers.</p><p></p><p>I.E. You know have our $400 Dollar Reverse Osmois System. Would you like a Replacement Filter so the whole thing isn't a piece of junk? Well then Pay us what we want or.... Oh, that's right.... You're our (Bleep) now.</p><p></p><p>If were not getting ready to look for another house, I'd eat it & put in a new system where you don't have to feel like you are trying to track down a Drug Dealer to get replacement parts.</p><p></p><p>Rant off.</p><p></p><p>The Request:</p><p></p><p>Does anyone have a Water-Right Eclipse WRO-35 Drinking System?</p><p></p><p>Where do you go to get replacment filters?</p><p></p><p>PS. If you are shopping for a Reverse Osmosis System, don't buy anything from Water-Right</p></blockquote><p></p>
[QUOTE="Vraille Darkfang, post: 3362710, member: 16989"] Ok, Rant On: We re-did our kitchen about 6 months ago. We got hosed (the kitchen is nice, but we got taken to the cleaners). We decided to get a "Professional Kitchen & Bath Design" Place to do it for us. Long story short, we paid Twice as much money for something we coud have done ourselves. (I'll leave the details out, but it is a lond story best sumed up in 2 details). 1. We have a Wood Butcher Block Countertop next to the stove. Turns out next to a heat source is the worst place to put it. Our "Professional" Kitchen Designer never said a word. 2. They don't do Tile. All the do 100% of the Time is Kitchens & Baths. That's all the do 365 days a year. Kitchens, Baths. But they won't touch tile. Anyway, we got a Reverse Osmosis Water Purifier from them & now we need to get some replacment filters (PS they wouldn't install THAT either). But, we're not going to be giving the Design Place any more money, so I'm going else-where to buy these filters. Nothing. Not a darn thing anywhere. I can't find a single store that sells them. I did find the Manufacturer's Web Site Water-Right. And they have a Find a Dealer Button. Great Problem Solved. Or not. Their Find a Dealer Button takes you to a Form to fill out. You have to include your name, address, PHONE NUMBER, E-mail Address, & wait 24 hours for them to contact you. Vraille don't play that. There is no good reason to make me put all my personal information to your server just so you can tell me all the suppliers in my area (at least the ones you WANT to tell me about). I shoud be able to put in a Zip Code & it gives me all the dealers. I did a litte more checking. It seems Water-Right has a Proprietary Filters System you can only buy via "Authorized" Dealers. I.E. You know have our $400 Dollar Reverse Osmois System. Would you like a Replacement Filter so the whole thing isn't a piece of junk? Well then Pay us what we want or.... Oh, that's right.... You're our (Bleep) now. If were not getting ready to look for another house, I'd eat it & put in a new system where you don't have to feel like you are trying to track down a Drug Dealer to get replacement parts. Rant off. The Request: Does anyone have a Water-Right Eclipse WRO-35 Drinking System? Where do you go to get replacment filters? PS. If you are shopping for a Reverse Osmosis System, don't buy anything from Water-Right [/QUOTE]
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