NOW LIVE! Today's the day you meet your new best friend. You don’t have to leave Wolfy behind... In 'Pets & Sidekicks' your companions level up with you!

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Message: <blockquote data-quote="Azgulor" data-source="post: 5322461" data-attributes="member: 14291">No analogy is going to be a perfect fit.  There are few equivalents to RPGs out there.  I used a computer operating system comparison, you used cars.  Is it going to adequately represent every nuance of RPG game design, publishing, & play experience?  Of course not.Honestly, after reading the last 2 pages, I'm convinced your analogy was too effective at illustrating the point of why some give WotC more flak.  Unfortunately, the thread has entered the "Talk Past Each Other" stage.  At the very least it's rolling there like a runaway train.So analogies aside, I'll sum it up this way:  WotC gets more flak b/c a significant portion of their former customer base doesn't like things they've done from a product, distribution, &/or marketing standpoint.  Many of those former customers feel they've been slighted in some fashion (pick your issue: mechanics, sacred cows, flavor/fluff, PDFs, OGL, etc. -- the specific issue doesn't matter).  There are 2 "universal truths" when dealing with customers that any business has to deal with:1. The customer is always right.2. Perception is reality.Now obviously, those 2 statements aren't universal truths.  But y'know what?  If a customer feels a certain way about a product or company, all the people in the world telling that customer "it's not that way" or "your wrong" doesn't change a thing. That's their perception based upon their experience.Customer satisfaction, or even better -- customer loyalty, is a tricky thing.  Any company worth its salt seeks it.  Business plans don't always nurture it.Clearly, the last few pages have shown that no one is really trying to understand why WotC gets more flak.  What they're really trying to do is show those who have an issue with WotC (rightly or wrongly is again, in the eye of the beholder and irrelevant) the error of their ways.The die has been cast.  Maybe 5e will be a great unifiying banner for D&D fans of all stripes to flock to.  I doubt it, but maybe.Until then, deal with the fact it's all subjective.  You're not going to convince people they didn't think or feel a certain way when they're sitting there thinking "I'm pretty damn sure I thought/felt it".</blockquote>

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