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Message: <blockquote data-quote="rpghost" data-source="post: 187951" data-attributes="member: 2834">Because this kind of open forum bitch sessions always hurt everyone involved and start flame wars. That's why I stay out of them. This person/publisher was explained through several mails about the situation and he was just not getting it. We usually deal with such things privately and he felt the need to take it to an open forum - we do not feel that's appropriate.As for communications, we're always in contact with our vendors and we send them mail on a regular basis about whats going on (such as the opertunity to get in on bundle CD deals for GenCon 2002)... but as far as public communications, you're probably right. We haven't spent a lot of time (other then promotional material) communicating with the general public. We of course answer all support mail within an hour on average, but we don't usually toll the message boards for input.JamesP.S. Sorry about the pirate comment if that's not what you meant it sure seemed like it.</blockquote>