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<blockquote data-quote="reanjr" data-source="post: 3100346" data-attributes="member: 20740">By &quot;be wary&quot; I wasn't intending to imply they are a bad tech, just that they need further investigation.&nbsp; i was a bit more explicit with this in later comments.&nbsp; If a tech runs Linux at home, you can be fairly assured that they know what they are doing on Windows exactly BECAUSE of the ubiquity of it.&nbsp; Anyone who learns Linux picks up Windows along the way.That's also not what I said.&nbsp; Just that gaming enthusiasts very often are tech savvy but make decisions for your machine as if it were a gaming rig.&nbsp; It's their background.&nbsp; And lets face it there are way more gaming enthusiasts who can tell you exactly how to tweak out the last bit of performance out of your system than there are techs who can actually help you as a common user (if you are not a common user, you wouldn't be taking you computer in).What I am saying is if you are there to get your sound card upgraded and mention a spyware problem, the tech should educate you instead of ask you for money.&nbsp; It takes approximately 20 seconds while you are opening their box to tell them &quot;You may want to try out anti-malware software from Macafee or Symantec.&nbsp; There are also plenty of free packages available on the internet such as AdAware.&nbsp; If you need help with any of those, we can set them up for you.&quot;&nbsp; If they respond with &quot;What you need is Norton System Works which we have right here.&nbsp; I can install it while I'm looking at your machine for $60,&quot; then they are a saleperson, not a tech.&nbsp; And you can find much better tech support, hence the suggestion to leave and find someone else.See, right there you have proven you are not technically proficient with computers.&nbsp; The question, of course, has nothing to do with Linux.&nbsp; There are many reasons for boot failures that can occur before the OS is even looked at.&nbsp; If the &quot;tech&quot; doesn't know this, then they are incompetent.&nbsp; This is a very effective question to ask about to determine if the person behind the counter has even half a clue as to how to perform their job.Like I said, you are misinterpreting my &quot;be wary&quot; comment.&nbsp; That's my fault, though, I really wasn't clear.Well all this is true, of course.&nbsp; It applies to any kind of professional service industry, I would think.&nbsp; What I was relating was little tests for those who do NOT know enough to know if THEY know.Also, the post was supposed to be cheeky - I think you took it way to seriously.&nbsp; I figured the thread would attract people like me who have worked as techs and can find the humor in the statements.</blockquote>

[QUOTE="reanjr, post: 3100346, member: 20740"] By "be wary" I wasn't intending to imply they are a bad tech, just that they need further investigation. i was a bit more explicit with this in later comments. If a tech runs Linux at home, you can be fairly assured that they know what they are doing on Windows exactly BECAUSE of the ubiquity of it. Anyone who learns Linux picks up Windows along the way. That's also not what I said. Just that gaming enthusiasts very often are tech savvy but make decisions for your machine as if it were a gaming rig. It's their background. And lets face it there are way more gaming enthusiasts who can tell you exactly how to tweak out the last bit of performance out of your system than there are techs who can actually help you as a common user (if you are not a common user, you wouldn't be taking you computer in). What I am saying is if you are there to get your sound card upgraded and mention a spyware problem, the tech should educate you instead of ask you for money. It takes approximately 20 seconds while you are opening their box to tell them "You may want to try out anti-malware software from Macafee or Symantec. There are also plenty of free packages available on the internet such as AdAware. If you need help with any of those, we can set them up for you." If they respond with "What you need is Norton System Works which we have right here. I can install it while I'm looking at your machine for $60," then they are a saleperson, not a tech. And you can find much better tech support, hence the suggestion to leave and find someone else. See, right there you have proven you are not technically proficient with computers. The question, of course, has nothing to do with Linux. There are many reasons for boot failures that can occur before the OS is even looked at. If the "tech" doesn't know this, then they are incompetent. This is a very effective question to ask about to determine if the person behind the counter has even half a clue as to how to perform their job. Like I said, you are misinterpreting my "be wary" comment. That's my fault, though, I really wasn't clear. Well all this is true, of course. It applies to any kind of professional service industry, I would think. What I was relating was little tests for those who do NOT know enough to know if THEY know. Also, the post was supposed to be cheeky - I think you took it way to seriously. I figured the thread would attract people like me who have worked as techs and can find the humor in the statements. [/QUOTE]

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