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<blockquote data-quote="00Machado" data-source="post: 3394657" data-attributes="member: 23690"><p>Things I've seen that I like</p><p>*Space for gaming, either inside the store somewhere, or in an adjunct area. From a customer perspective, I think having somewhere I can game without foot traffic is optimal. From a business perspective, I think having games (especially board games, card games, miniatures games, and terrain dioramas where customers can see them lends itself to people wanting to buy more stuff. Cool terrain equals people wanting to game with that setup)</p><p>*Know how to play games, how to teach games, and recommend things you're customers will like based on your knowledge of their preferences - then introduce them and others to it so that they're likely to pick up the game together.</p><p>*Invite spectators to play, to watch, and kind of explain what you're doing and why even if they don't join in. Maybe even let them demo the game when you're done. Fast resolution games are especially good for this.</p><p>*Web sites of scheduled activities in and related to the store.</p><p>*Friendly employees - good with adults, friendly to kinds, outgoing without being pushy.</p><p></p><p>Things that I've seen that I haven't liked.</p><p>*Poor selection</p><p>*Prices more expensive than I can get online/elsewhere. I'd suggest giving your regulars a price break that makes it attractive to shop at your store. One play I used to spend $100 - $200 a month at gave me a discount of 30%.</p><p>*Cramped, dirty, dark, poor air circulation.</p><p>*Employees who aren't the types of people you want to hang out with. Pick your favorite social turn off: weird, unshowered, new agey, pushy, ignores customers and reads their game books behind the counter, YMMV, but you get the idea. Hire people that are pleasant your people of all ages to talk to.</p><p></p><p>And good luck. A good game store is a boon to the industry.</p></blockquote><p></p>
[QUOTE="00Machado, post: 3394657, member: 23690"] Things I've seen that I like *Space for gaming, either inside the store somewhere, or in an adjunct area. From a customer perspective, I think having somewhere I can game without foot traffic is optimal. From a business perspective, I think having games (especially board games, card games, miniatures games, and terrain dioramas where customers can see them lends itself to people wanting to buy more stuff. Cool terrain equals people wanting to game with that setup) *Know how to play games, how to teach games, and recommend things you're customers will like based on your knowledge of their preferences - then introduce them and others to it so that they're likely to pick up the game together. *Invite spectators to play, to watch, and kind of explain what you're doing and why even if they don't join in. Maybe even let them demo the game when you're done. Fast resolution games are especially good for this. *Web sites of scheduled activities in and related to the store. *Friendly employees - good with adults, friendly to kinds, outgoing without being pushy. Things that I've seen that I haven't liked. *Poor selection *Prices more expensive than I can get online/elsewhere. I'd suggest giving your regulars a price break that makes it attractive to shop at your store. One play I used to spend $100 - $200 a month at gave me a discount of 30%. *Cramped, dirty, dark, poor air circulation. *Employees who aren't the types of people you want to hang out with. Pick your favorite social turn off: weird, unshowered, new agey, pushy, ignores customers and reads their game books behind the counter, YMMV, but you get the idea. Hire people that are pleasant your people of all ages to talk to. And good luck. A good game store is a boon to the industry. [/QUOTE]
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