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Message: <blockquote data-quote="Olaf the Stout" data-source="post: 3747202" data-attributes="member: 13703">At the moment, I am testing how things go without Norton Internet Security.  I'm going to leave it off for the next hour or so and see if the connection suddenly stops working.How much are routers normally?  And what is their actual function?Just to further murky the waters a bit more, (and to provide you with a bit more information) when we built the house about a year and a half ago we got data cabling installed throughout the house.  The computer is in the room where they set up the hub (i.e. I have an outlet in the wall that has a connection point to all the other rooms).  I remember the tech that set it all up telling me that he installed a filter or splitter (unfortunately I can't remember which) when he set up the data cabling.  He said he did it so it would be easier when we got broadband.At the moment I have not attached the splitter that came with the modem to my phone point.  The phone line runs directly from the computer to the wall connection.  I have not attached splitter to any of the other phone connections in my house either.  I have be able to use the internet and the phone at the same time (when the connection is working) without any problems.  I don't get any static or interference on the phone line.Is it possible that this set-up is causing the problem somehow?  Or is it just that the tech must have installed splitters and/or filters in the walls when he set up the data cabling?  I there are no splitters in the wall I shouldn't be able to use the phone and internet at the same time, should I?I hope this extra information is useful somehow.  Thanks for the help.  I appreciate it.Olaf the Stout</blockquote>

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