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Message: <blockquote data-quote="Sam" data-source="post: 1367804" data-attributes="member: 1024">UpdateNot sure if anyone really cares about my decision process, but just in case anyone does: I've heard some bad things about Creative's customer support, the failure rate on the headphone jack and the shoddy construction of the Nomad Zen Xtra, so I'm shying away from that.  I liked the price, the capacity and the interface on the Zen, but if it's going to break in a few months that stuff all doesn't mean that much. So I started taking a hard look at the iPod.  They are engineered great.  If there are problems with them, Apple seems very committed to making things right.  They're just really expensive compared to the others.  Also, unless you have a firewire card in your PC, you need to buy a iPod to USB cable for another $20.   There's also a good article in today's New York Times Circut's section about the iPod competitors:  <a href="http://www.nytimes.com/2004/02/12/technology/circuits/12stat.html" target="_blank">http://www.nytimes.com/2004/02/12/technology/circuits/12stat.html</a>[Note: Site is free but registration at New York Times is required] So now I'm investigating the Dell DJ unit.  I still like the iPod but don't want to spend $420 for something that I can get the same functionality on for $250. More to follow as I figure this out.   Anyone have any experience with the Dell DJ?</blockquote>