Reply to thread

Message

<blockquote data-quote="Stalker0" data-source="post: 9100667" data-attributes="member: 5889">If McDonalds started giving you half the fries they normally do for the same price, should customers just &quot;take it&quot;? WOTC has opened up customer interaction to a new level with 5e and the initial playtests, and now have opened the door again with a new round of playtests. So I think people have a fair expectation that their feedback is going to factor into the final product.At the end of the day, our marketplace driven economy is built on the notion that customers have free choices and included in that is....the right to complain.And of course, companies are free to hear or ignore those complaints. At the end of the day, its money that will talk. Maybe WOTC handling (or botching depending on POV) of the survey will be a factor in your purchasing decisions, maybe it won't matter in the slightest. Part of the difficulty of the modern company who has so many channels of communication with their customers is sifting through the legitimate criticism from idle whining. Companies operate at their peril if they don't listen to customers at all, but sometimes customers don't really know what they want until they see it.No matter how the surveys go, I'm going to take a look at the final product. My suspicion (perhaps my hope) is that they are changing a lot more under the hood than the surveys are letting on, and once we see the final product I will be much more inspired to spend money on new books. I can say that if the amount of change the current surveys are suggesting is the whole of the changes made, that probably would not be enough to part me with my money. I don't think the changes are &quot;bad&quot;, I just don't think its worth both paying money and retaining my players on slightly new rules.</blockquote>

[QUOTE="Stalker0, post: 9100667, member: 5889"] If McDonalds started giving you half the fries they normally do for the same price, should customers just "take it"? WOTC has opened up customer interaction to a new level with 5e and the initial playtests, and now have opened the door again with a new round of playtests. So I think people have a fair expectation that their feedback is going to factor into the final product. At the end of the day, our marketplace driven economy is built on the notion that customers have free choices and included in that is....the right to complain. And of course, companies are free to hear or ignore those complaints. At the end of the day, its money that will talk. Maybe WOTC handling (or botching depending on POV) of the survey will be a factor in your purchasing decisions, maybe it won't matter in the slightest. Part of the difficulty of the modern company who has so many channels of communication with their customers is sifting through the legitimate criticism from idle whining. Companies operate at their peril if they don't listen to customers at all, but sometimes customers don't really know what they want until they see it. No matter how the surveys go, I'm going to take a look at the final product. My suspicion (perhaps my hope) is that they are changing a lot more under the hood than the surveys are letting on, and once we see the final product I will be much more inspired to spend money on new books. I can say that if the amount of change the current surveys are suggesting is the whole of the changes made, that probably would not be enough to part me with my money. I don't think the changes are "bad", I just don't think its worth both paying money and retaining my players on slightly new rules. [/QUOTE]

Verification