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<blockquote data-quote="lonewolfdevel" data-source="post: 5078198" data-attributes="member: 87800">With regards to addressing the posts with direct trademark infringement, immediate action is always required. If someone was in the midst of vandalizing your car, would you walk up to a police officer and say...&quot;If you wouldn't mind, could you please be so kind as to give me a hand over here. It seems that someone is vandalizing my car. Oh, no hurry. After you finish your coffee would be fine. Or perhaps tomorrow, if you're about to end your shift.&quot;In the context of IP enforcement, that's a reasonable analogy to what you're asking here. Also, in the context of IP enforcement, sending a message that doesn't involve the attorneys is generally viewed as a &quot;request&quot;. Albeit, one that entails urgency to deal with the problem.Could we have separately made a gentle request regarding the education of the user community? The two issues were highly inter-related, so action on one would inherently involve the other. That meant that the best way to handle the issues was within a single message. Remember also that the only thing we required from them in this matter was to let us know whether they wanted to handle the process themselves.</blockquote>

[QUOTE="lonewolfdevel, post: 5078198, member: 87800"] With regards to addressing the posts with direct trademark infringement, immediate action is always required. If someone was in the midst of vandalizing your car, would you walk up to a police officer and say... "If you wouldn't mind, could you please be so kind as to give me a hand over here. It seems that someone is vandalizing my car. Oh, no hurry. After you finish your coffee would be fine. Or perhaps tomorrow, if you're about to end your shift." In the context of IP enforcement, that's a reasonable analogy to what you're asking here. Also, in the context of IP enforcement, sending a message that doesn't involve the attorneys is generally viewed as a "request". Albeit, one that entails urgency to deal with the problem. Could we have separately made a gentle request regarding the education of the user community? The two issues were highly inter-related, so action on one would inherently involve the other. That meant that the best way to handle the issues was within a single message. Remember also that the only thing we required from them in this matter was to let us know whether they wanted to handle the process themselves. [/QUOTE]

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