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Message: <blockquote data-quote="TheSword" data-source="post: 9560299" data-attributes="member: 6879661">A lot will depend on what country you are in? This advice is based on England, may not apply everywhere.You probably have this covered already. But on the coffee side of things, there are some very good auto-grind push button espresso machines. You don’t want to be banging handles around and taking ages to make a coffee when you want to be chatting to customers and talking about products. They automatically dose the coffee and you heat the milk separately like you would with normally. Margins on coffee can be excellent 80%+ and there are options for upsell on syrups, milk alternatives etc. There are options for self serve but you miss out on upsell and the perceived value of a coffee you made yourself is lower. If you’re staffing anyway I’d get them to do it.Regarding inventory Games Workshop is worth considering if there isn’t a store in your town. Not sure what country you are in but I’m pretty sure they have concession stands that hold a small amount of main-line stock. They are expensive but it has massive name recognition and will bring people in.I would build high margin impulse product (ideally consumable) into your layout design. Around your tills and waiting area. Dice for example. But also snack consumables - market research to work out what products you want to sell.Also don’t forget to invest in CCTV system. Don’t waste time on getting an expensive contractor to do it. The kits you can get are very good. You want it to be easily viewable but not by customers. Make sure you put clear signage up it’s a deterrent but also very useful to actually catch people, you’d be amazed how much credit card fraud and petty theft happens repeatedly if someone things security measures aren’t in place.</blockquote>

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