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Message: <blockquote data-quote="mudbunny" data-source="post: 4086747" data-attributes="member: 56746">I spent a lot of time on Google ( using the Site:<a href="http://www.enworld.org" target="_blank">www.enworld.org</a> search string) last night searching for it and couldn't find it.I am pretty certain it was in one of the threads from the 4E RSS feed.I remember he spoke about first, second and third tier publishers, and how he was in the third tier.I am pretty sure he spoke about customer retention, how it was better that WotC put out a new edition now to retain more customers in the changeover from 3.5 to 4E.I remember that he had "N+" in his post. By that I mean that he said that if N was the year that a company released something, a counter started, and that by N+6, they needed to refresh their product line to increase their customer base.Sorry for the trouble, and thanks for trying.</blockquote>