Upgrade your account to a Community Supporter account and remove most of the site ads.

Reply to thread

Message: <blockquote data-quote="ki11erDM" data-source="post: 4593531" data-attributes="member: 58179">See my issue with that is that I hear the very same arguments from the people here (at work). They say “but this Apple always works and I never have any issues with it!” and then I pull up the work logs and show them that the reality they live in is not the reality I work in. And then they go to the director and complain that we keep a work log. And I want to make it clear that I don’t love any hardware vender to death or anything, they all have their own issues. But the free pass that Apple gets is just nuts.[rant]Oh and just because it happened again between this post an my last one I will bring this up, I have never had a company lie to me in the way Apple has. Just over a year ago I sent a MBPro back to Apple because the system was crashing randomly (Spinning Beach Ball Of Death) . I had done a good bit of diagnostic work on the system and was reasonably sure it was the main board or the power management unit (the Apple phone support tech was in agreement with this assessment). They sent it back and said they had put in a new hard disk and reinstalled the OS and everything was fixed. Which was odd because I had booted the system off a known good HD with a clean OS and had still have the issue. So we started marking the components before we shipped them out with a black sharpie.  This past week was the second time this year that they sent back a repaired system with a new main board but they claimed they only replaced the hard disk. Why? I just assume they want to be able to blame the HD manufacturer but it still gets my goat that they have lied to me about it at least twice.[/rant]</blockquote>

Verification