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Message: <blockquote data-quote="AbdulAlhazred" data-source="post: 4773871" data-attributes="member: 82106">Ah yes, there will always be people listening to custserv, lol. Just forget about them. They aren't BAD at making sensible rulings a lot of the time, but they are just not any more knowledgeable about the rules than your average player. Imagine who staffs WotC CS. They are probably a whole bunch of college students that happen to like to play D&D. They go through some training process for maybe a week or two, take a test maybe, then get thrown into the call center to field questions. They have a standard CS type database and whatever internal ruling lookup thing WotC has cooked up. I bet they answer 10 questions an hour for 8 hours and its frowned upon to pass them up to other people to look into in more depth. Their orders are "answer the question as best you can, here's the compendium of what we've answered before, don't take more than 5 minutes per question on average."In other words, whatever that CS guy told you is just badly thought out. Maybe he's a newb. Seems at any rate he's taken it on himself to distinguish two terms that are not clearly distinguished in the rules, with untold possible ramifications, so he could answer one simple question about one spell. WotC is NOT going to officially rule this way, it breaks WAY too much stuff and at best fixes a few things that don't desperately need fixing.Yup, in retrospect I'm sure the 4e designers are wishing they had created a very extensive term dictionary and precisely nailed down the one and conclusive meaning of everything that could be taken to be a term. Or that they had at least had the time and resources to thoroughly vet all published rules against said dictionary. One of many things they could have done better, in a perfect world.</blockquote>

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