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Message: <blockquote data-quote="Steve Conan Trustrum" data-source="post: 2669707" data-attributes="member: 1620">We'll add an extra step to the logic train then <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f600.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":D" title="Big grin    :D"  data-smilie="8"data-shortname=":D" />You bring up the point that you've got emails from people telling you to stick to your guns so that my customer's email isn't relevant to either side. That's not true. My customer base is a LOT smaller than EnWorld's membership, so the fact even one has emailed me about this speak volumes as compare to the ratio of emails to members EnWorld has over all. And yes, even just one email to this affect proves that this policy has a negative effect on customers--once that single email comes in, no amount of emails to the contrary can ever prove otherwise. We do indeed move from the evidence proving my point to you deciding what to do with that evidence, but you've already said that you don't plan on making alterations.My further point is that the one email I got, while numerically insignificant to you and the large body of EnWorld, has a much greater effect for me, who obviously has a smaller body of customers than you have members. That means the decisions I make will necessarily be based more on those few voices, and I imagine the same will go for other publishers if they began getting similar emails from their customers. All members of EnWorld are people looking into what EnWorld has to offer, yet not all members of EnWorld are customers of myself or any other publisher, so the smaller voices have to count for more with us and the danger therein is that if those small voices become loud enough with enough publishers, EnWorld risks losing a lot of what sets it a part from the rest of the d20 sites.As a publisher, I've enjoyed talking with other publishers here and gaining promotional advantages the site has previously afforded. Long before I was a publisher, I enjoyed reading what goes on here way back to when Eric still ran the place. I've been here a long time and think fondly on almost all that period. However, if my customers begin telling me I'm wasting their time here I'm likely going to start considering what they have to say regardless of how their numbers stack up against EnWorld's overall membership.</blockquote>

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