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Message: <blockquote data-quote="ssampier" data-source="post: 2622175" data-attributes="member: 10205">I don't own a FLGS, but as a customer I like the following:organized shelves;clean floor (wrappers and other garabage should be swept or clean up frequently);knowledgable employees (I don't expect you memorize every line, but at least have a vague idea what Scarred Lands is or Iron Heroes is);decent prices. I know you can't offer Amazon prices, but at least give good customers a small discount, repeat business coupons, etc.Playing space should be a corner or other space that doesn't interface with my browsing. I don't want to get in the player's way or worse, hear their foul language after losing a Pokemon;As a person who took several business classes in high school (some in college), answer the following:How do you make money? What type of customer are you targeting? Do they have a good income to sustain your business? What is the source of your investment (loans, savings, investors)? Each time of investment has its own risk and rewards. Loans are difficult to obtain and usually require some sort of collateral. Investors will want to control the business, often to your detriment.What physical area are thinking of setting up shop? The closer to schools and other residents and shopping areas (such as shopping malls), the higher the rent. Can your business model sustain this rent? Does your proposed location include a high percentage of gamers or potential gamers in the area?Consult the Small Business Association. While you may not qualify for a SBA loan, you may be able to attend free or low cost seminars run by experienced small business owners. They may not know anything about game stores, but I'm positive one person knows something about retail.</blockquote>

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