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Never buy from Lowe's Ever.
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<blockquote data-quote="Darthjaye" data-source="post: 2441369" data-attributes="member: 16789"><p>Take this story and all your evidence and hand it over to the equivalent of the better business bureau. Then take it all and post it over a few places on line. If you know someone who works in customer service, have them mention it to customers repeatedly. Word of mouth can hurt anyone. Lastly, write, not on your computer mind you, but hand write a letter to their corporate office detailing your trials and problems with them. Get the managers name and copies of any and all bills pertaining to said event. Tell them you have patiently dealt with this for some time and want a satisfactory resolution or you'll take your business elsewhere and hand all this information to someone who will do something about it. Hand written letters get noticed more than emails and printed mail. Someone who has taken the time to hand write a letter might get noticed. If they never respond or try to help with the prbolem stick with your plan and tell everyone you know never to go there again. </p><p></p><p>The old addage in customer service is if you do a good job, that customer might tell one or two people if your lucky. If you do a bad job, that customer will tell about ten people or more. So to sum up, bad news travels faster........... <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big grin :D" loading="lazy" data-shortname=":D" /></p></blockquote><p></p>
[QUOTE="Darthjaye, post: 2441369, member: 16789"] Take this story and all your evidence and hand it over to the equivalent of the better business bureau. Then take it all and post it over a few places on line. If you know someone who works in customer service, have them mention it to customers repeatedly. Word of mouth can hurt anyone. Lastly, write, not on your computer mind you, but hand write a letter to their corporate office detailing your trials and problems with them. Get the managers name and copies of any and all bills pertaining to said event. Tell them you have patiently dealt with this for some time and want a satisfactory resolution or you'll take your business elsewhere and hand all this information to someone who will do something about it. Hand written letters get noticed more than emails and printed mail. Someone who has taken the time to hand write a letter might get noticed. If they never respond or try to help with the prbolem stick with your plan and tell everyone you know never to go there again. The old addage in customer service is if you do a good job, that customer might tell one or two people if your lucky. If you do a bad job, that customer will tell about ten people or more. So to sum up, bad news travels faster........... :D [/QUOTE]
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