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Message: <blockquote data-quote="WizarDru" data-source="post: 2442284" data-attributes="member: 151">I don't think they are; I haven't been able to google any such indication - though I have determined that Lowe's is a publicly-held company like Walmart, so no single entity could be said to 'own' it.  However, all the googling I've done indicates that there is no relationship between them, other than Walmart willing to work with Lowe's when pitching new development in new areas, in an effort to fight mutual competitor Home Depot.That said, I've never had a really bad experience at Lowe's, and I've had them install some french doors and a toilet.  The toilet install wasn't the greatest, but that was the subcontractors fault, and Lowe's got them kicked into gear.  Home Depot installed several appliances for me and convinced me that Whirlpool is a brand I won't invest in again.  The fact of the matter is that any large chain has its problems, especially if the store is poorly run and employees treated poorly.  Something I've learned over time is never to chalk up to active evil intent what can instead be blamed on stupidity and laziness.  Most of these large chains employ local sub-contractors to do the actual work, and quality varies wildly.I would heed the advice of other folks in the thread and go up the chain for some satisfaction.  Even if you don't get anything back out of it, it might give you some closure.</blockquote>