Reply to thread

Message

<blockquote data-quote="rjdafoe" data-source="post: 4950107" data-attributes="member: 54591">How about whatever the store sells, whatever is closer, and wether I feel like eating at that particular fast food place at the moment? None of that precludes me from spending my money there at all. It is a decision I make, at the time, not activly saying -- ehh I don't like that Walmart doesn't give their employees good benfits so they get none of my money, and Target does - even if it is more expensive.&nbsp;&nbsp;I don't think that comes into play at all. No matter what they do, they lose customers. The trick is to gain more than you lose. I am sure there are a subset of customers that loved the old website design and navigation and do not like the new one and will not go there anymore. (I of course, have no idea who those people would be, and probably would not understand them at all <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=":)" title="Smile&nbsp; &nbsp; :)"&nbsp; data-smilie="1"data-shortname=":)" /> ) &nbsp;Even if they do *nothing*. There is no alienation unlesss the customer alienates *themselves*. (Disclaimer - on the stuff that you have mentioned)&nbsp;I think the disconnect, at least with me, is the stong words that you have used.&nbsp; These words, with me, resonate more on the boycott side of things becuase I don't agree, rather than on the sad/dissapointed that their gone/hope they come back/less usefull side of things.</blockquote>

[QUOTE="rjdafoe, post: 4950107, member: 54591"] How about whatever the store sells, whatever is closer, and wether I feel like eating at that particular fast food place at the moment? None of that precludes me from spending my money there at all. It is a decision I make, at the time, not activly saying -- ehh I don't like that Walmart doesn't give their employees good benfits so they get none of my money, and Target does - even if it is more expensive. I don't think that comes into play at all. No matter what they do, they lose customers. The trick is to gain more than you lose. I am sure there are a subset of customers that loved the old website design and navigation and do not like the new one and will not go there anymore. (I of course, have no idea who those people would be, and probably would not understand them at all :) ) Even if they do *nothing*. There is no alienation unlesss the customer alienates *themselves*. (Disclaimer - on the stuff that you have mentioned) I think the disconnect, at least with me, is the stong words that you have used. These words, with me, resonate more on the boycott side of things becuase I don't agree, rather than on the sad/dissapointed that their gone/hope they come back/less usefull side of things. [/QUOTE]

Verification