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Message: <blockquote data-quote="bento" data-source="post: 3791632" data-attributes="member: 36597">I think most customers would be a little forgiving in the first few months of a store opening if something's not in stock IF service is great, the sales staff attentative, and there are other cool things on hand.  You should have the core rulebooks for most popular systems, but skip the supplemental stuff until you know more about your customers.  You should also have multiple distributors so if one is out of stock, you have alternatives.You should also have a case or two of things like DDMs, Star Wars minis, and popular card games.  Where you shouldn't have multiples are books from more than a year ago, as most  people who wanted them have already bought them.  Your biggest concern for the first couple of years in managing cash flow, and the more money you have tied in with merchandise that's sitting, the less you have to work with to get new product in.  I've seen too many bookstores that spent all their merchandising budget before they opened their doors and choked when there wasn't enough business to generate funds to continue buying new merchandise.  QFT.  Its not doing you any good sitting on merchandise that's not moving.  There are message boards for comic retailers to swap merchandise, so you might see if there's something for game store owners.  You also might check out <a href="http://www.gama.org/" target="_blank">GAMA, the Game Manufacturers Association</a>, which is a direct line between retails and game makers.  They even have a mentor program, through which you can work with other successful owners on how best to set up your store.  <a href="http://www.gama.org/grd/mentorship" target="_blank">Here's the link</a>.</blockquote>

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