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Message: <blockquote data-quote="AbdulAlhazred" data-source="post: 5321863" data-attributes="member: 82106">I can second the hard to do part. Basically what you'd need to do it perfectly all the time is the equivalent of a CMM level 3 or higher organization. There are about 100 of those on the face of the earth and it costs something like a cool $50 million in consulting fees and just plain hard work to create one. This may be a grim message for all us 4e fans, but the truth is that for a bunch of people doing a complex customer facing application like CB or Compendium on a limited budget WotC probably hasn't done all that badly. They obviously made most of the classic mistakes, everyone does, but they have delivered some pretty decent products. So the grim message is basically there just isn't anywhere near enough money in D&D to fuel a world class dev team. I'd guess they're (hopefully) slowly learning, but even that is a rough row to hoe because you're constantly turning over people, management structures change, etc. Even if you pull off some really well done projects the same organization is likely to fail miserably on some later project. Software development is an exercise in controlled chaos, nobody really has it down. NASA doesn't have it down (trust me, I know). WotC? Doesn't and probably never will 100%. They'll PROBABLY get better over time though.</blockquote>