Reply to thread

Message: <blockquote data-quote="Scribble" data-source="post: 5331712" data-attributes="member: 23977">Well, personally it's not that "I love the company so much it's ok for them to rip me off..."I think you're kind of taking things a bit to the extreme there based on someone not agreeing with you.For me- It's that for the most part I've been happy with my service, and understand that sometimes mistakes happen, and deadlines are missed.   Companies are run by humans and humans are.. well human. They make mistakes- even more then once.For my part the fact that it's related to a large update somewhat alleviates my annoyance.  (I can picture some poor guy getting a ton more stuff then he normally has to do dumped on him, and told- have at ye!)If it starts to happen without any other large out of norm updates I will be upset.If it happens again, I will probably be a bit more upset... It kind of shows lack of planning.Right now- I find demanding a refund for one month out of my year for this would be overzealous... But to each his own. For the most part I think if the intentions were good, but the execution flawed, I get less upset then if the intentions were poor from the start.In this case the intentions were good, so I'm less upset.Inability to accept that sometimes mistakes are made seems kind of unreasonable to me.Like I said before, a company/client relationship is like any other relationship, so it's not just one sided.</blockquote>