NOW LIVE! Today's the day you meet your new best friend. You don’t have to leave Wolfy behind... In 'Pets & Sidekicks' your companions level up with you!

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Message: <blockquote data-quote="RLBURNSIDE" data-source="post: 5332167" data-attributes="member: 94650">I paid for my Dnd insider subscription until the end of september, wanting to wait until after the 21st to get the essentials update and see whether I thought it was worth it to get the red box or the new player's guide. Like all of you, I am pretty disappointed by it. I have an issue with those of you telling me it's just 5 bucks or whatever. I make a lot of money in my day job, but I work hard for it and I expect to get what I paid for. It's called integrity.Don't tell me to look at the fine print and they're not legally responsible to give us updates to the builder each month. It's implied. It was on the schedule. It was delayed. So, extend our subscriptions by the length of the delay, if it causes those of us who are cut off to lose out. Simple enough solution.I consider the october updates due to me for my september Dnd Insider account. I don't pay Wizards to sit on their asses and come up with excuses. If they're late, they still have to deliver or they will have lost me as a customer.I have a real job too and I have to deliver or I get FIRED. That's how it works in the real world, ya know. If I'm late on finishing a piece of code I was supposed to finish, I stay late on my own time and make up for it. The same principle is involved here.There are torrent sites out there. Either Wotc gives me an update for the alloted time I paid for, or I just get those updates another way. Period. Don't alienate your customer base with cheap bait and switch tactics. There are 16 pages in this thread to testify that enough people are po'd about this to speak up. Is this the kind of business Wotc wants to run?Good faith transactions are a two-way street. I am perfectly happy to never pay another dime to Wizards' online services or their books for that matter which are obsoleted by their own errata within a month of their publication. Seriously, I can't trust a single word written in my PHB to be accurate. Forget about the adventurer's vault. This is exactly like the video games biz. I made games for a living, and when users complain they couldn't access a server and even play an offline game on PC because of some bug on the server, and therefore had to get a cd key off the net to play the game they purchased, then all the power to them. You are allowed to break into your own car.You get to keep what you pay for...if the merchant doesn't deliver you can collect anyway. It's just basic common sense. Don't get the law involved, lawyers are not the answer. Petitions are not the answer.Wotc, do the right thing now and extend everyone's Dnd Insider subscription for the builder updates for a month, to accommodate you falling behind your release schedule. Don't get all legal on us because if you treat your customers like your enemies they will just act that way and on top of that, collect what's rightfully theirs, and their dues anyway. It's a losing battle to vex people in this way.Just because we were suckers enough to pay for a monthly fee in advance, doesn't mean we will let you get away with not delivering the goods. I don't care if others say there are articles, etc. that come with the insider account. I don't pay for those. I paid for access to builder updates, and if I don't get what I paid for, I'll just download them anyway ad infinitum. You decide.I see some of you on this board would never speak up when you buy rotten milk, or pay for a magazine subscription for a year and get only 11. But for the rest of us who aren't suckers, we tend to not like being treated as such.Mod Edit:  Guess what?  Insulting people who don't think like you do is rude, and will get you booted out of a thread!</blockquote>

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