Pathfinder 1E No one home at Paizo (help me!)

[VacuumJockey]

Last week I ordered a pdf from Paizo - Johnny Comes Marching Home, to be exact - but I can't download it. When I tap the link, I just go back to the store. Worst of all, I've tried to contact their customer service at customer.service[MENTION=282]PA[/MENTION]izo.com three times to no effect. No ones manning the shop.

Is there something wrong with Paizo games that I haven't heard of? I really do want my pdf - but how will I get it when Paizo won't answer me? I can't jump a plane for a $6 pdf.

Suggestions anyone?

 

[Charles Dunwoody]

You can post your request for fixing the PDF here:
paizo.com - paizo.com: Customer Service

Keep in mind I think it is around 4 AM in Redmond, so you'll have to wait a few hours before you see a response posted.

 

[VacuumJockey]

Thanks Kravell, I'll try that. Apparantly email is not the proper way to contact them, so I've posted my tale of woe; hopefully they'll get around to me eventually.

 

[Olaf the Stout]

They should respond to e-mails as well. I certainly have contacted them via both e-mail and the customer service forum in the past.

Olaf the Stout