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Not Impressed with Pazios ineffciency and complete lack of Customer service
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<blockquote data-quote="Joshua Randall" data-source="post: 1136433" data-attributes="member: 7737"><p>I think part of the problem is that, according to an e-mail exchange I had with Paizo a couple of weeks ago, they currently cannot take back-issue orders over the web. I e-mailed them and got this response:</p><p> </p><p>=====</p><p>At this time it is not possible to order backissues via the web.</p><p> </p><p>Shipping/handling costs is one of the following for every set of 4</p><p>magazines:</p><p>1) $2 for U.S. domestic book rate (delivery approximately 10-14 days)</p><p>2) $3.85 U.S. domestic priority mail (delivery approximately 2-3 days)</p><p>3) $7 to Canada</p><p>4) $9 international</p><p> </p><p>You can place your order by:</p><p> </p><p>1) emailing me or calling me (425/ 289-0060) with your CC (VISA or MC</p><p>please) information;</p><p>2) emailing me your phone number (US and Canada only) so that I can call you for your CC information;</p><p>3) paypal to: <a href="http://us.f100.mail.yahoo.com/ym/Compose?To=backissues@paizopublishing.com&YY=14993&order=up&sort=date&pos=0" target="_blank"><u><span style="color: #0000ff">backissues@paizopublishing.com</span></u></a> (an extra $1 fee applies);</p><p>4) mail us a check or money order in U.S. funds payable to Paizo Publishing.</p><p>We're located at 3245 - 146th Place SE, Ste 110, Bellevue, WA 98007 ATTN:</p><p>Backissues</p><p> </p><p>Please remember to send your shipping address as well as your billing</p><p>address (in case of credit card purchase).</p><p> </p><p>Let me know how you wish to proceed.</p><p> </p><p>Regards,</p><p>=====</p><p> </p><p>I called the number indicated, placed my order, and had the magazines right quick.</p><p> </p><p>Hope this helps.</p></blockquote><p></p>
[QUOTE="Joshua Randall, post: 1136433, member: 7737"] I think part of the problem is that, according to an e-mail exchange I had with Paizo a couple of weeks ago, they currently cannot take back-issue orders over the web. I e-mailed them and got this response: ===== At this time it is not possible to order backissues via the web. Shipping/handling costs is one of the following for every set of 4 magazines: 1) $2 for U.S. domestic book rate (delivery approximately 10-14 days) 2) $3.85 U.S. domestic priority mail (delivery approximately 2-3 days) 3) $7 to Canada 4) $9 international You can place your order by: 1) emailing me or calling me (425/ 289-0060) with your CC (VISA or MC please) information; 2) emailing me your phone number (US and Canada only) so that I can call you for your CC information; 3) paypal to: [url="http://us.f100.mail.yahoo.com/ym/Compose?To=backissues@paizopublishing.com&YY=14993&order=up&sort=date&pos=0"][u][color=#0000ff]backissues@paizopublishing.com[/color][/u][/url] (an extra $1 fee applies); 4) mail us a check or money order in U.S. funds payable to Paizo Publishing. We're located at 3245 - 146th Place SE, Ste 110, Bellevue, WA 98007 ATTN: Backissues Please remember to send your shipping address as well as your billing address (in case of credit card purchase). Let me know how you wish to proceed. Regards, ===== I called the number indicated, placed my order, and had the magazines right quick. Hope this helps. [/QUOTE]
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