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Message: <blockquote data-quote="Lord Xtheth" data-source="post: 5365731" data-attributes="member: 56179">An open letter to WoTCTo whom it may concern at Wizards of the Coast:I was among the very first subscribers to DDI, and as a person who gets his players to use his copy of character builder to make their guys in a role-playing space void of internet access, I am extremely disappointed.  I have been putting up with a lot of fumbles from WoTCs customer service lately. I USED to buy PDFs so my players could build their guys easily; WotC took that away from me. I USED to pay for my players to build characters when we play, WoTC took that away from me. I'm just thankful WoTC can't break into my house and take my books away, because I'm sure they want to do that to me too. As a person who has purchased THOUSANDS of dollars of books from WoTC, who payed HUNDREDS, if not more THOUSANDS of dollars on WoTCs PDFs while they were still available. As a person who DIDN'T ask for a refund by choice when DDI updates were missed. Not to mention the potential TENS OF THOUSANDS of dollars I’ve spent buying Magic: The gathering. Not only that, but throughout my years of loyalty to you I have also taught HUNDREDS of people how to play your games, and have brought HUNDREDS more in as fellow consumers of your products.  I’ve had enough. I never once complained when a new edition or “edition update” came out just a year or two after the most recent edition came out. I never complained when it seemed like the newer books were needed in order to have a balanced game. I never complained about the printer quality, I never complained about the prices, and I never complained about the directions WoTC chose to go before. I’m done.  This has finally been the straw that broke this camel’s back. WoTC, you have just lost an extremely loyal and valuable customer.  I hope your future endeavours work well for you, and I still hope you succeed, you’re just going to have to do it without me. SincerelyLord Xtheth</blockquote>

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