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Odd PC CDROM Glitch
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<blockquote data-quote="mr_accipitres" data-source="post: 1848609" data-attributes="member: 24132"><p>I'm looking for some advice regarding a CD read problem I'm encountering.</p><p></p><p>I recently switched my computer at work to a newer machine (2.0 P4, 512MB RAM, 40GB HDD, DVD, CDRW, XP Pro). I reformatted the machine using the same disk that originally was used to install XP and proceeded to install my programs on the computer.</p><p></p><p>When I installed antivirus software, I discovered that both optical drives will only read CDs if the machine is rebooted. It seems to recognize that there is a CD present, but will only read the data after a reboot.</p><p></p><p>Here is the list of programs currently on the machine</p><p>Acronis True Image</p><p>Ad-Aware SE Professional</p><p>Office XP Small Business</p><p>Splash ID</p><p>ERALink (automotive software)</p><p>EDM (see above)</p><p>HP Software for an all-in-one printer</p><p>eTrust Antivirus 7.0</p><p>Palm Tungsten software</p><p>Adobe Reader 6.0</p><p></p><p>As far as I've been able to determine, this problem didn't occur for the previous user and when I uninstall the AV software, the problem goes away until it is reinstalled. I've tried Norton and eTrust and both cause the same problem.</p><p></p><p>Thanks in advance for any suggestions!</p></blockquote><p></p>
[QUOTE="mr_accipitres, post: 1848609, member: 24132"] I'm looking for some advice regarding a CD read problem I'm encountering. I recently switched my computer at work to a newer machine (2.0 P4, 512MB RAM, 40GB HDD, DVD, CDRW, XP Pro). I reformatted the machine using the same disk that originally was used to install XP and proceeded to install my programs on the computer. When I installed antivirus software, I discovered that both optical drives will only read CDs if the machine is rebooted. It seems to recognize that there is a CD present, but will only read the data after a reboot. Here is the list of programs currently on the machine Acronis True Image Ad-Aware SE Professional Office XP Small Business Splash ID ERALink (automotive software) EDM (see above) HP Software for an all-in-one printer eTrust Antivirus 7.0 Palm Tungsten software Adobe Reader 6.0 As far as I've been able to determine, this problem didn't occur for the previous user and when I uninstall the AV software, the problem goes away until it is reinstalled. I've tried Norton and eTrust and both cause the same problem. Thanks in advance for any suggestions! [/QUOTE]
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