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Oh, how I hate PayPal, let me count the ways. . .
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<blockquote data-quote="wingsandsword" data-source="post: 5868202" data-attributes="member: 14159"><p>So, I decided earlier tonight to renew my Community Supporter Account. It had been lapsed for years, but I thought I'd get a Copper Subscription for a few months. A tiny chunk of extra money in my paycheck from some overtime hours meant I had a little left over money to spend on something nice. I thought I'd give some to ENWorld since I spend a fair amount of time on here anyway.</p><p></p><p>I go to pay, and the only way I can apparently pay is PayPal.</p><p></p><p>*sigh* I was afraid of that. PayPal never goes well. I don't remember the last time I used PayPal and it didn't go wrong.</p><p></p><p>So, I try to pay. I pay my $9.99 for a 4 month subscription. PayPal says the payment worked. I check my bank account online, there is a pending transaction for $9.99. I go and immediately start using the search feature.</p><p></p><p>While browsing around, ENWorld suddenly tells me I can't use Search anymore. I look up and see my CSA has been deactivated.</p><p></p><p>I check my e-mail: Nothing.</p><p></p><p>On a hunch, I check my Spam folder. GMail marked two e-mails from PayPal as spam.</p><p></p><p>Apparently my account has been decided to be subject to "random" extra security checks. The same checks that happened last time I used PayPal, the reason I hate to pay for anything with PayPal, and the reason I don't shop on eBay anymore (since eBay basically insists everything be paid for through them).</p><p></p><p>They want me to re-verify my bank account numbers with them. . .on an account that I haven't used in quite some time, but was still on my account. The account is still open, but I haven't used it for banking in some time. Since I use PayPal once every few years, it's not exactly the first place I update things when I move or change any information. I paid for the CSA with a debit card on another account and another bank I added when I logged in tonight. So, I log into my old bank online and get their routing number and account number straight from the bank. . .and PayPal says it's not valid. Grrrr.</p><p></p><p>The last time something like this happened was two years ago. I was in Military Intelligence school for AIT in the Army at Ft. Huachuca, Arizona. I was buying some gaming miniatures on eBay to have shipped back to my home for when I got back. Apparently PayPal decided I would need extra verification for this transaction too, and at that time they got downright invasive about demanding proof of residence at where I was shipping the merchandise to, an explanation of why I was ordering from a computer with an IP address on the other side of the country, and demanded to speak to me on a landline phone that they would call me on and ask me authentication questions over the phone. The eBay seller turned out to be a FLGS with a brick & mortar store and a conventional merchant account, so I called them and paid over the phone. It took me over two months to get PayPal to unlock my account from that "random" check. Left me with a very bad taste in my mouth for them. </p><p></p><p>I don't remember the last time I had a good transaction using PayPal. I really, really wish ENWorld had a non-suck payment processor they could use, because right now they are the reason I don't have a CSA.</p></blockquote><p></p>
[QUOTE="wingsandsword, post: 5868202, member: 14159"] So, I decided earlier tonight to renew my Community Supporter Account. It had been lapsed for years, but I thought I'd get a Copper Subscription for a few months. A tiny chunk of extra money in my paycheck from some overtime hours meant I had a little left over money to spend on something nice. I thought I'd give some to ENWorld since I spend a fair amount of time on here anyway. I go to pay, and the only way I can apparently pay is PayPal. *sigh* I was afraid of that. PayPal never goes well. I don't remember the last time I used PayPal and it didn't go wrong. So, I try to pay. I pay my $9.99 for a 4 month subscription. PayPal says the payment worked. I check my bank account online, there is a pending transaction for $9.99. I go and immediately start using the search feature. While browsing around, ENWorld suddenly tells me I can't use Search anymore. I look up and see my CSA has been deactivated. I check my e-mail: Nothing. On a hunch, I check my Spam folder. GMail marked two e-mails from PayPal as spam. Apparently my account has been decided to be subject to "random" extra security checks. The same checks that happened last time I used PayPal, the reason I hate to pay for anything with PayPal, and the reason I don't shop on eBay anymore (since eBay basically insists everything be paid for through them). They want me to re-verify my bank account numbers with them. . .on an account that I haven't used in quite some time, but was still on my account. The account is still open, but I haven't used it for banking in some time. Since I use PayPal once every few years, it's not exactly the first place I update things when I move or change any information. I paid for the CSA with a debit card on another account and another bank I added when I logged in tonight. So, I log into my old bank online and get their routing number and account number straight from the bank. . .and PayPal says it's not valid. Grrrr. The last time something like this happened was two years ago. I was in Military Intelligence school for AIT in the Army at Ft. Huachuca, Arizona. I was buying some gaming miniatures on eBay to have shipped back to my home for when I got back. Apparently PayPal decided I would need extra verification for this transaction too, and at that time they got downright invasive about demanding proof of residence at where I was shipping the merchandise to, an explanation of why I was ordering from a computer with an IP address on the other side of the country, and demanded to speak to me on a landline phone that they would call me on and ask me authentication questions over the phone. The eBay seller turned out to be a FLGS with a brick & mortar store and a conventional merchant account, so I called them and paid over the phone. It took me over two months to get PayPal to unlock my account from that "random" check. Left me with a very bad taste in my mouth for them. I don't remember the last time I had a good transaction using PayPal. I really, really wish ENWorld had a non-suck payment processor they could use, because right now they are the reason I don't have a CSA. [/QUOTE]
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Oh, how I hate PayPal, let me count the ways. . .
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