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Message: <blockquote data-quote="Torm" data-source="post: 2130263" data-attributes="member: 12706">There are an awful lot of gaming and book exchange stores I've known of that have seen their customer base disappear, because they were offering really decent trade values initially to build a customer base, and then once they had it, they went to offering next to nothing. And I guess they were surprised when the customers quit them?Point being, anything you're thinking of doing to build business quickly, make sure it is sustainable for the long term. People don't like it when you change the rules dramatically on them.</blockquote>