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Message: <blockquote data-quote="PowerWordDumb" data-source="post: 984530" data-attributes="member: 8614">The occasional appearance of a dropped frame is normal at the layer change point halfway through most DVDs, but if it's more frequent than that your system has a problem.  I'm not familiar with your particular model, but the days of player-to-DVD incompatability are mostly behind us, which makes your problems even more troubling.Have you tried different connections to your television, changing the audio streams to DD5.1, DTS, etc?  If it's a player problem, changing stuff like that can sometimes highlight exactly where the problem is, though it shouldn't be your job to debug a consumer electronics device.I say take it back for a different model if you can't resolve it easily.</blockquote>