JoshuaFrost
First Post
Paizo Publishing®, LLC to Suspend Shipping of GameMastery Campaign Workbook
Manufacturing Error Resulted in Binding Issue
January 5, 2007 (BELLEVUE, WA) – CONSUMER ALERT: Paizo Publishing®, LLC is aware of the recent complaints regarding the GameMastery™ Campaign Workbook (PZO3000) binding issues. At this time, we've suspended shipments of Campaign Workbooks both into distribution and online at paizo.com and are working with the printer to uncover what went wrong in the manufacturing process.
Paizo takes great care to release only the best products into the marketplace and we deeply regret that one of our products was not of the highest quality. Once we've finished our discussion with the manufacturer and have a timeline in place, we will begin accepting returns of sold copies. Anyone who purchased a copy at their local book or hobby store or at our website will be able to return their copy online via a web tool on paizo.com. Retail stores can continue to work through their distributor to get replacement copies.
We will inform the public the moment we begin accepting returns. As this hinges on a new batch of books being printed, we want everyone to be aware that we anticipate anywhere up to eight weeks before customers start to see replacement copies in their mailboxes. We apologize for this delay and any inconvenience this issue has caused. As a small token of our gratitude for your continued loyalty and patience, we will ship every replacement copy of Campaign Workbook with a free booster pack of GameMastery Item Pack: Hero's Hoard and Item Pack: Relics of War.
Please keep your eyes on the paizo.com messageboards for further updates.
ABOUT PAIZO PUBLISHING
Paizo Publishing®, LLC, publishes special interest magazines and gaming products in the field of hobby gaming. Paizo also operates a full-line Internet game retail store at paizo.com. We are dedicated to creating the best products in the hobby gaming industry and strive to encourage new and experienced hobbyists to become more excited about their interests.
Paizo's GameMastery accessories give you the tools to make the most of your RPG campaigns. Publisher Erik Mona and one of the most experienced design staffs in the game industry present products that combine the best art and production values to bring a vorpal edge to your campaigns.
Paizo Publishing, LLC and the Paizo “golem” logo are registered trademarks of Paizo Publishing, LLC. GameMastery and Campaign Workbook are trademarks of Paizo Publishing, LLC.
Manufacturing Error Resulted in Binding Issue
January 5, 2007 (BELLEVUE, WA) – CONSUMER ALERT: Paizo Publishing®, LLC is aware of the recent complaints regarding the GameMastery™ Campaign Workbook (PZO3000) binding issues. At this time, we've suspended shipments of Campaign Workbooks both into distribution and online at paizo.com and are working with the printer to uncover what went wrong in the manufacturing process.
Paizo takes great care to release only the best products into the marketplace and we deeply regret that one of our products was not of the highest quality. Once we've finished our discussion with the manufacturer and have a timeline in place, we will begin accepting returns of sold copies. Anyone who purchased a copy at their local book or hobby store or at our website will be able to return their copy online via a web tool on paizo.com. Retail stores can continue to work through their distributor to get replacement copies.
We will inform the public the moment we begin accepting returns. As this hinges on a new batch of books being printed, we want everyone to be aware that we anticipate anywhere up to eight weeks before customers start to see replacement copies in their mailboxes. We apologize for this delay and any inconvenience this issue has caused. As a small token of our gratitude for your continued loyalty and patience, we will ship every replacement copy of Campaign Workbook with a free booster pack of GameMastery Item Pack: Hero's Hoard and Item Pack: Relics of War.
Please keep your eyes on the paizo.com messageboards for further updates.
ABOUT PAIZO PUBLISHING
Paizo Publishing®, LLC, publishes special interest magazines and gaming products in the field of hobby gaming. Paizo also operates a full-line Internet game retail store at paizo.com. We are dedicated to creating the best products in the hobby gaming industry and strive to encourage new and experienced hobbyists to become more excited about their interests.
Paizo's GameMastery accessories give you the tools to make the most of your RPG campaigns. Publisher Erik Mona and one of the most experienced design staffs in the game industry present products that combine the best art and production values to bring a vorpal edge to your campaigns.
Paizo Publishing, LLC and the Paizo “golem” logo are registered trademarks of Paizo Publishing, LLC. GameMastery and Campaign Workbook are trademarks of Paizo Publishing, LLC.