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<blockquote data-quote="Turjan" data-source="post: 3877862" data-attributes="member: 3477"><p>I wouldn't complain if it was some kind of isolated experience. With non-WotC RPG books, it's more or less the norm that the "in stock" message has absolutely no meaning. I had numerous Goodman Games or Necromancer orders that all took several months, despite all items having been marked as "in stock" when I ordered them.</p><p></p><p>And I only leave that DVD order from May 9 standing because I want to see how long they will draw it out. Perhaps they haven't canceled anything yet because they deemed me worthy of a partial delivery on June 27. Which means that I can at least watch the end of the series. </p><p></p><p>OK, anyway, to me the whole mess looks more like intent than accident. Of course, not the intent to annoy me - that's only a side effect - but the intent to focus the service on high volume items and to accept the collateral damage to customer satisfaction when the rest of the product range is neglected.</p></blockquote><p></p>
[QUOTE="Turjan, post: 3877862, member: 3477"] I wouldn't complain if it was some kind of isolated experience. With non-WotC RPG books, it's more or less the norm that the "in stock" message has absolutely no meaning. I had numerous Goodman Games or Necromancer orders that all took several months, despite all items having been marked as "in stock" when I ordered them. And I only leave that DVD order from May 9 standing because I want to see how long they will draw it out. Perhaps they haven't canceled anything yet because they deemed me worthy of a partial delivery on June 27. Which means that I can at least watch the end of the series. OK, anyway, to me the whole mess looks more like intent than accident. Of course, not the intent to annoy me - that's only a side effect - but the intent to focus the service on high volume items and to accept the collateral damage to customer satisfaction when the rest of the product range is neglected. [/QUOTE]
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