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Message: <blockquote data-quote="Kramodlog" data-source="post: 6600079" data-attributes="member: 55961">Necessarely? No. But in this case, yes. DDI had problems from the start and after a brief period when things were better it got worse to the point where refunds had to be given because there were too many complaints. Giving refunds does promote better interactions, but there was damage caused to the relations with fans. When people pay for a product, they expect to get it what is advertized and expect a certain quality. If a compagny can't meet those basic goals, it will promote bad interaction with customers/fans. Not announcing any products doesn't foster good interaction with fans either. Althought this might be the best of a worse situation for WotC. They have trouble delivering their prodcuts, so silence about what is coming (or not) might be better than disappointement. But not announcing anything means every statement that a employee makes are more important. People were happy when Perkins said an OGL and PDFs were coming. But where are those? Did he foster good interaction or are people a bit more warry of what he says? How about when on Twitter someone asked him if the Realms were the default setting? He said "Who said they were the default setting?" He is factually right. No one at WotC used the word default. But you read Nathan Steward's interview and he pretty much says the Realms are going to be the default setting for a while. He didn't use the word default, but it de facto ment that. Perkins' communication aren't so much aimed at fostering good interaction, as they serve to "win" communications. Make everyone happy. You can say maybe he didn't know better at the time, but he also said around the same time that he was working on the next 7 years of stories. It is fair to say he was informed. At some point, when you try to make everyone happy you make no one happy, and that doesn't foster good interaction with fans. At least people are taking those comments with a sort of shrug nowadays. But when people are shrugging at what you say, is it good?They are all substantiated, all I mentioned were facts, althought I agree that the fortune cards might be contentious. That you feel those aren't facts doesn't mean they aren't. I mean Mearls did say "you cannot cancel what hasn't been announced" and I did demonstrate that ii is not accurate. It isn't like you formed a rebuttle to that or any of the other things I said. All you say can be charicatured as "nuh-huh".</blockquote>

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