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<blockquote data-quote="ShadowsKat" data-source="post: 6822360" data-attributes="member: 6814879"><p>This happened to my PHB recently. It split down the middle, then two chunks came off the binding. I'd bought it nearly a year ago so I didn't have my receipt, but my group said to contact WotC anyway. I was pretty surprised to get a super quick response back saying that they'd ship me a replacement if I sent my damaged copy back. They even sent a shipping tag for it and everything.</p><p>I figured it'd be a month at least before I could get the new copy, but all total, it was only a few weeks (one for shipping it there, a day to be processed, then another week to ship me a new copy). So I'd definitely say send them an email about it at the least. I don't know how their phone service is since I prefer email, but I'm sure they'll be able to help either way.</p><p></p><p>Edit - The replacement copy I got was a second edition, which I haven't heard of having any issues. So hopefully it'll hold up better.</p></blockquote><p></p>
[QUOTE="ShadowsKat, post: 6822360, member: 6814879"] This happened to my PHB recently. It split down the middle, then two chunks came off the binding. I'd bought it nearly a year ago so I didn't have my receipt, but my group said to contact WotC anyway. I was pretty surprised to get a super quick response back saying that they'd ship me a replacement if I sent my damaged copy back. They even sent a shipping tag for it and everything. I figured it'd be a month at least before I could get the new copy, but all total, it was only a few weeks (one for shipping it there, a day to be processed, then another week to ship me a new copy). So I'd definitely say send them an email about it at the least. I don't know how their phone service is since I prefer email, but I'm sure they'll be able to help either way. Edit - The replacement copy I got was a second edition, which I haven't heard of having any issues. So hopefully it'll hold up better. [/QUOTE]
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