Purchasing Gold

[Brian Perlis]

When you purchase Gold how long does it normally take to get into your account?

Thanks,

Brian

 

[Morrus]

It appears to be broken. Don't worry, I got your email! It arrived at 11.58pm last night my time, so I haven't had chance to get to it yet.

 

[MNblockhead]

I purchased gold on Jan. 26 and still have not seen it appear.

I e-mailed Morrus using the e-mail associated with the "Contact Morrus" link on Jan 26, but have not received a reply.

Is there a separate tech support or billing address I should be using to get this resolved?

 

[MNblockhead]

Not sure what the status is with purchasing gold, whether it is still broken or not. After posting to the forum, sending e-mail to the address associated with the "contact Morrus" link, and using the contact-seller feature of PayPal, I still have received no communications from Morrus/EnWorld and escalated to PayPal.

 

[Morrus]

Didn't see this, [MENTION=6796661]MNblockhead[/MENTION]. Sound like you have PayPal handling it now, though? Do you still need anything from me?

 

[MNblockhead]

Thanks for responding. I hate to cause any issues for you with PayPal. Is the purchasing-gold system broken? Can you award the gold or just cancel the order? Happy to cancel the case in PayPal.