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<blockquote data-quote="Morrus" data-source="post: 5744874" data-attributes="member: 1">eBay is a special case for two reasons:1) You're not reviewing the product, you're reviewing the seller.&nbsp; So if someone rates a seller badly because they didn't like the book the seller sold to them, it's the seller who suffers, not the publisher of the book.2) More importantly, the way eBay is set up makes sellers without perfect 5-star feedback pay more in fees.&nbsp; This is terribly unfair to the sellers, who are better off having no feedback left than having 4-stars.&nbsp; 4-stars, therefore, actually becomes a punishment for them in the system eBay has devised.&nbsp;&nbsp; Unfortunately, buyers don't know this.&nbsp; 5-stars means the seller did what was expected; anything less means the seller did something wrong and gets penalized for it.&nbsp; You naturally think 3-stars would be &quot;this seller did everything OK; average review&quot;; but it's not from eBay's point-of-view.&nbsp; It's &quot;this seller is two points short of complying with the minimum expected of a seller&quot;.&nbsp; It's an awful system.</blockquote>

[QUOTE="Morrus, post: 5744874, member: 1"] eBay is a special case for two reasons: 1) You're not reviewing the product, you're reviewing the seller. So if someone rates a seller badly because they didn't like the book the seller sold to them, it's the seller who suffers, not the publisher of the book. 2) More importantly, the way eBay is set up makes sellers without perfect 5-star feedback pay more in fees. This is terribly unfair to the sellers, who are better off having no feedback left than having 4-stars. 4-stars, therefore, actually becomes a punishment for them in the system eBay has devised. Unfortunately, buyers don't know this. 5-stars means the seller did what was expected; anything less means the seller did something wrong and gets penalized for it. You naturally think 3-stars would be "this seller did everything OK; average review"; but it's not from eBay's point-of-view. It's "this seller is two points short of complying with the minimum expected of a seller". It's an awful system. [/QUOTE]

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