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Message: <blockquote data-quote="MNblockhead" data-source="post: 8173458" data-attributes="member: 6796661">During some VTT configuration research, I came across an article on Medium, titled <a href="https://medium.com/phantasmagorical-adventures/i-need-a-dungeon-sysop-7cb120e4e814" target="_blank">I want to hire a Dungeon Sysop</a> by Michael J.J. Tiffany:I was thinking about finding someone I could pay for a few hours work to configure Foundry just how I would like it to be. So, I was interested to see I'm not the only game master looking for a bit of tech support.One could argue that if you need tech support, you're using the wrong platform; that systems need to be more user friendly; or why spend money to pay someone to teach you how to play. All good questions.Here is where I'm at.I love the Foundry VTT I use as my primary TTRPG platform, but I do find myself sinking hours into configuration, testing, and troubleshooting. One of the platform's strengths is how extendable and customizable it is and the active community of plugin developers. But it is also a weakness because you can sink a lot of time testing things, breaking things, troubleshooting things, etc. To an extent, I enjoy that, but it can get to a point where it feels like work and I would rather spend a bit of money for someone who can set things up how I want in a couple hours, instead of the many more hours I would have to spend researching, testing, troubleshooting, configuring, etc.As for prepping maps, etc., I would rather do that myself. It is really easy to put in walls, doors, etc. for line of sight in Foundry and I enjoy it.  It help me prepare for the game. I actually need to spend less time prepping because instead of reading and taking notes, and forgetting a lot of what I read, by actively prepping the map and monsters, etc., I do a much better job retaining the details and being prepared for, and not forgetting about, traps and encounters.But it would be nice to have someone "on call" so if I want to use some more advanced features, I could have someone spend 20 minutes on a screen share and show me how to do, or help me troubleshoot an issue.For example, I've used Codementor.io in the past to get help when learning Python.  It would be nice to have something like that for the VTT.Before I settled on Foundry, I was leaning towards Fantasy Grounds. Mainly because I mostly run 5e and FG is probably the best VTT in terms of 5e support. But even with that, the amount of time I put in just watching videos, reading their support articles, interacting with discussion groups, was an inefficient way to get started with the tool.  If I were to use FG, I would be tempted to pay someone for a two hour training session and maybe some support to keep me up and running quickly.I feel that I'm probably in a small minority. So many people have an issue with the concept of paid game masters that I expect similar reactions about paid tech support / consultants for game masters.  But I'm curious if anyone has actually paid for, or provided paid-for, VTT tech support.</blockquote>

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