[Ronin Arts] Thank you Mr. Reed

[Boss]

I just had to say that I am EXTREMELY impressed with the dedication to the customer that Phillip Reed shows. While many companies would just send out notice of an errata on messageboards or their web-sites, Mr. Reed sent notices to everyone who purchased Prestige Secrets, Assassins, that a corrected version was available for download.

Thank you very much Mr. Reed, it is attention to detail like this, above and beyond the excellence of your products, that assures that I will be a long time purchaser.


R. Scott Roberts

 

[DaveMage]

I have had nothing but good experiences as well.

 

[philreed]

Thanks, guys. I try but sometimes I'm just too overwhelmed to keep up with the messageboards and e-mail.

 

[fafhrd]

Phil puts the extra effort into making his customers happy. Which makes this:

"I hate you. Go die." -- "Fan mail" from a PM at EnWorld

confusing and sad.

 

[BSF]

That's just wacky! Phil, if people are sending you material like that, I am sorry. I have always had good experiences dealing with you.

 

[Insight]

Glad to see the corrected version is now available. Thanks for getting the update done so quickly, Phil!