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<blockquote data-quote="Roudi" data-source="post: 2648790" data-attributes="member: 12423">Technically, Mr. Trustrum hasn't lost a customer, since he doesn't represent RPGNow.&nbsp; Unless, of course, Vascant was buying Misfit Studios products exclusively through RPGNow, in which case Mr. Trustrum has lost a customer.&nbsp; Also, given these experiences, Vascant probably now has a negative opinion of Misfit Studios, and likely won't buy their products again over RPGNow or anywhere else.In any case, behave.&nbsp; Steve, you don't really have a right to tell Vascant whether his reasons for taking his business elsewhere are inconsequential.&nbsp; He is providing the administrators of RPGNow with customer feedback, which is valuable to them whether they act upon it or not.&nbsp; In all honesty, he doesn't have to have a good, logical, sensical, or sound reason for taking his business elsewhere.&nbsp; He is simply letting RPGNow know what he is doing, and why he is doing it; otherwise they might not even notice the missing business, might not realize they lost a customer, and might not realize why.&nbsp; If I ran RPGNow, I would want to hear opinions like this, even if they were outrageous or silly.&nbsp; No matter the quality, it is customer feedback, and it always has a use in some capacity.Vascant, as far as I'm concerned, this argument is resolved.&nbsp; You made your statement, and nothing is going to sway you.&nbsp; My advice is to not be goaded by Steve or anyone else to continue this line of discussion.I'm no authority on this boards, but I think it's pretty silly that this particular debate has gotten so hot today.&nbsp; There are far more important things to discuss.</blockquote>

[QUOTE="Roudi, post: 2648790, member: 12423"] Technically, Mr. Trustrum hasn't lost a customer, since he doesn't represent RPGNow. Unless, of course, Vascant was buying Misfit Studios products exclusively through RPGNow, in which case Mr. Trustrum has lost a customer. Also, given these experiences, Vascant probably now has a negative opinion of Misfit Studios, and likely won't buy their products again over RPGNow or anywhere else. In any case, behave. Steve, you don't really have a right to tell Vascant whether his reasons for taking his business elsewhere are inconsequential. He is providing the administrators of RPGNow with customer feedback, which is valuable to them whether they act upon it or not. In all honesty, he doesn't have to have a good, logical, sensical, or sound reason for taking his business elsewhere. He is simply letting RPGNow know what he is doing, and why he is doing it; otherwise they might not even notice the missing business, might not realize they lost a customer, and might not realize why. If I ran RPGNow, I would want to hear opinions like this, even if they were outrageous or silly. No matter the quality, it is customer feedback, and it always has a use in some capacity. Vascant, as far as I'm concerned, this argument is resolved. You made your statement, and nothing is going to sway you. My advice is to not be goaded by Steve or anyone else to continue this line of discussion. I'm no authority on this boards, but I think it's pretty silly that this particular debate has gotten so hot today. There are far more important things to discuss. [/QUOTE]

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