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Message: <blockquote data-quote="Iron_Chef" data-source="post: 1190611" data-attributes="member: 4530">Maybe my firewall had something to do with it, but if it starts to interfere with my ordering it always tells me, and I disable it long enough to place the order. I have third party cookies enabled and was logged in, making use of previously stored customer information when I attempted to place each order. I have bought stuff from various other online merchants recently with no such price jumping problem, which leads me to believe there's something wrong with RPGNow, rather than me. I've bought plenty of times from RPGNOW in the past, and have never had this (or any other) problem before. I was disappointed with James' customer service, but the delays are at least understandable after finding out he is opening a storefront. This was not explained in his emails to me, making it look like there was no good reason for the delayed response other than possible understaffing or inattentiveness to customer email. Of course, his response wasn't at all helpful when I did get it, but then, neither he nor anyone else seems to be encountering this problem, so having no immediate "quick fix" or explanation is to to be expected. Still, it could have been articulated better, as well as the reason for the long delay in replies provided. There is no mention of opening the storefront and/or long delays in replies mentioned on the site anywhere I could see, which would have made me less disappointed in the customer service I received.I just tried placing the same order again a minute ago as an experiment at RPGNow and everything appears to be working fine, so maybe the situation has resolved itself. Weird.I posted all this here only AFTER contacting RPGNOW; I did not expect to get customer service from RPGNOW in this forum. I merely thought it a good idea to inform ENWORLD Publishing of a possible ordering problem with their product which, if it was not limited to me, would surely negatively impact the book in question's sales. All the main problems were first reported to RPGNOW like any sane and responsible customer would have done, and I expected RPGNOW to resolve the matter, not ENWorld. This thread was just an FYI to the publisher, and I thought maybe they might know a faster way to get ahold of RPGNOW than I, since they had a financial stake in RPGNOW's timely fixing of this problem. Seems logical to me to post here as I did.I was not aware RPGNOW even had a forum; if it is one that must be registered to join, I doubt I would have bothered to use it; I never use support forums if I can help it, preferring direct email contact; it makes me feel special, LOL. Their contact information is harder to find than it should be... They should have a "Contact Us" link on the TOP of every page, not way at the bottom and in tiny print as many pages are quite long to scroll down, and I'm too exhausted from looking at products to notice the small print at the bottom of the page. One should not have to hunt for where such important customer service information might be found; it looks like every link is at the top of every page, so for awhile I assumed there was NO contact information (!) until I found it by accident. Either that's bad site navigation, or I'm a moron. Naturally, I prefer to think of it as the former.  <img src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f609.png" class="smilie smilie--emoji" loading="lazy" width="64" height="64" alt=";)" title="Wink    ;)"  data-smilie="2"data-shortname=";)" /></blockquote>

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