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<blockquote data-quote="Umbran" data-source="post: 7790416" data-attributes="member: 177">Mr. Dancey's piece is not terribly specific, but he does at least reference the numbers, and the conclusion - that TSR was not really listening to customers.It seems to me, from my recollection of publications, that this pattern occurred with all the management, from Gygax on, until the point where they couldn't really publish at all.&nbsp; Whatever their other strengths and weaknesses as people or business-folks, listening to their market was not something any of them seemed to do.&nbsp; They ALL screwed up.&nbsp; I'm not sure we have any need to point specific fingers beyond that. As folks have noted - it is interesting that Mr. Dancey left soon after those couple of basic steps... and publishing fell back to the firehose-model that Dancey suggested was a bad idea... and that led to issues for 3e.Maybe, finally, someone listened to him.</blockquote>

[QUOTE="Umbran, post: 7790416, member: 177"] Mr. Dancey's piece is not terribly specific, but he does at least reference the numbers, and the conclusion - that TSR was not really listening to customers. It seems to me, from my recollection of publications, that this pattern occurred with [I]all[/I] the management, from Gygax on, until the point where they couldn't really publish at all. Whatever their other strengths and weaknesses as people or business-folks, listening to their market was not something any of them seemed to do. They [I]ALL[/I] screwed up. I'm not sure we have any need to point specific fingers beyond that. As folks have noted - it is interesting that Mr. Dancey left soon after those couple of basic steps... and publishing fell back to the firehose-model that Dancey suggested was a bad idea... and that led to issues for 3e. Maybe, finally, someone listened to him. [/QUOTE]

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