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Ryan Dancey: Acquiring TSR
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<blockquote data-quote="LordEntrails" data-source="post: 8355532" data-attributes="member: 6804070"><p>Sorry, but though you might want a product to be as close as possible to perfect, or even think certain aspects of a product (the mechanical aspects of a car for instance) should be as close to perfect as possible, the market vehemently disagrees with you.</p><p></p><p>It's not really about what a consumer/customer thinks or wants, it's about business decisions and what a consumer/customer will actually buy. I have over 30 years of experience in various aspects of product development with numerous companies; despite engineers/designers/creators desire to release a perfect, or near perfect, product, not once have I seen such. And very few of those companies would have been considered anything but successful in their markets.</p><p></p><p>Go look at all the technical service bulletins or recalls your favorite car brand has. Every single model car has a list of them. Those are things they didn't get right before distributing their product. Look at all the "errors" found in any RPG product. And then when it comes to the big mistakes, look at the number of product recalls and class action lawsuits.</p><p></p><p>Products don't need to be perfect to be successful (look at D&D). Despite all the discussions about what can be improved, it is inarguably financially successful. Or to look at it from the other side, what product do you have that is as close to perfect as possible? Because something you find perfect, I assure you some other customer thinks its just good enough, or even bad.</p></blockquote><p></p>
[QUOTE="LordEntrails, post: 8355532, member: 6804070"] Sorry, but though you might want a product to be as close as possible to perfect, or even think certain aspects of a product (the mechanical aspects of a car for instance) should be as close to perfect as possible, the market vehemently disagrees with you. It's not really about what a consumer/customer thinks or wants, it's about business decisions and what a consumer/customer will actually buy. I have over 30 years of experience in various aspects of product development with numerous companies; despite engineers/designers/creators desire to release a perfect, or near perfect, product, not once have I seen such. And very few of those companies would have been considered anything but successful in their markets. Go look at all the technical service bulletins or recalls your favorite car brand has. Every single model car has a list of them. Those are things they didn't get right before distributing their product. Look at all the "errors" found in any RPG product. And then when it comes to the big mistakes, look at the number of product recalls and class action lawsuits. Products don't need to be perfect to be successful (look at D&D). Despite all the discussions about what can be improved, it is inarguably financially successful. Or to look at it from the other side, what product do you have that is as close to perfect as possible? Because something you find perfect, I assure you some other customer thinks its just good enough, or even bad. [/QUOTE]
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