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*Pathfinder & Starfinder
Sean K Reynolds on working at Paizo (and other companies)
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<blockquote data-quote="Umbran" data-source="post: 8466041" data-attributes="member: 177"><p>So, you touch on one of the problems with using consultants for this kind of thing - they are transactional. Their mandate is to train and set up a system, and then they leave, and are not further accountable for the results. </p><p></p><p>Actually hiring project and program managers who know what they are doing as permanent employees gives you people with skin in the game of making things work long term.</p><p></p><p></p><p></p><p>You can make some small gains without full support, but you don't get far without at least some upper-level support. </p><p></p><p></p><p></p><p>Probably not. However, they are in an odd position of being a small company that is <em>very</em> dependent on the opinion of the customers, and I think it has been demonstrated that they are in a very bad PR position. Folks in this very thread talk about how their enthusiasm for the products is dropping because of their behavior. </p><p></p><p>So, maybe the light of day can help sanitize them? We can hope.</p></blockquote><p></p>
[QUOTE="Umbran, post: 8466041, member: 177"] So, you touch on one of the problems with using consultants for this kind of thing - they are transactional. Their mandate is to train and set up a system, and then they leave, and are not further accountable for the results. Actually hiring project and program managers who know what they are doing as permanent employees gives you people with skin in the game of making things work long term. You can make some small gains without full support, but you don't get far without at least some upper-level support. Probably not. However, they are in an odd position of being a small company that is [I]very[/I] dependent on the opinion of the customers, and I think it has been demonstrated that they are in a very bad PR position. Folks in this very thread talk about how their enthusiasm for the products is dropping because of their behavior. So, maybe the light of day can help sanitize them? We can hope. [/QUOTE]
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Sean K Reynolds on working at Paizo (and other companies)
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