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Message: <blockquote data-quote="woodelf" data-source="post: 1478915" data-attributes="member: 10201">Huh? Having read Belen's followup to Erik Mona's post, where he clarifies what costs he was quoting, it sounds like Erik understood pretty well, and answered appropriately/accurately. And i'm still missing the "attitude", after having read your response, and gone back and re-read Erik's post twice more (as well as those aronud it). He answered the questions, and didn't beat around the bush. He was straitforward and honest: he said they've done some research, made a decision based on this, gave the reasons, and it's simply not reversible. He even had the class to admit that the change suggested (B&W) wasn't possible, and that anybody who wouldn't be satisfied unless that change was implemented would therefore not be satisfied with the product--rather than sidestepping the issue, or trying some sort of hard sell to convince those in that camp that they were "wrong" about their tastes. And he did so without at any point calling Belen names, or implying he was a dumb-ass for wanting what he wanted, or anything of that sort. So, what did you read that i missed? What's so inflamatory/disrespectful in Erik's post? I'm genuinely baffled.</blockquote>