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<blockquote data-quote="LWDLiz" data-source="post: 7662751" data-attributes="member: 6748808"><p><em>From Rob:</em></p><p>It’s become clear to me that you have an axe to grind, and I do not have the time it would take to wade into the mud with you. Whatever credentials or experience you may have, the reality is that you’re being nothing more than an armchair developer here. You’re entitled to your own opinions and assumptions, but they are not a substitute for the facts about our product, company, and development team. I won’t tolerate gross, willful misrepresentation of the facts on my watch.</p><p></p><p>Your primary complaint seems to be that you assumed the software you purchased would have features that were never advertised. All of our software has always come with a 60-day, risk free, money back guarantee. But instead of requesting a refund, you’ve chosen to act like a child with entitlement issues, spreading misinformation both on this forum and elsewhere under the guise of an authority figure in some sort of vendetta. This speaks volumes – not in the way that I think you intended – and that seems clear based on the reactions by others in this thread. </p><p></p><p>Everyone should be free to discuss what they like and dislike about any product, including recommendations for and against, and ours are no exception. But I draw the line at the kind of distorted smear campaign you’re waging. I will put up with a lot of personal abuse, but I won’t tolerate it being directed at my team and the products they’ve slaved to create. </p><p></p><p>I’ll leave it to Liz to debunk the misinformation you’re deliberately spreading here. And I’m asking you to stop this now. If you choose not to, we’ll be compelled to enlist the assistance of the moderators here to rein in your thinly veiled, misguided efforts to exact some sort of payback.</p><p></p><p>If you feel like you’ve wasted your money on Realm Works, that’s unfortunate. You had two months to assess the product and request a refund, but you decided not to do so. That was your choice. Please keep to the facts and stop with the hyperbole and blatant misrepresentation. At this point, everybody is painfully aware of your position, and it would seem they are also now ignoring your specious claims. All you’re doing now is further undermining the credibility you had when you started up-thread.</p><p></p><p>Thank you to everyone else reading here who’s soldiered through the misinformation to get accurate answers. Your interest in and support of our products is greatly appreciated. I’ll leave you to Liz to get all the straight facts.</p></blockquote><p></p>
[QUOTE="LWDLiz, post: 7662751, member: 6748808"] [I]From Rob:[/I] It’s become clear to me that you have an axe to grind, and I do not have the time it would take to wade into the mud with you. Whatever credentials or experience you may have, the reality is that you’re being nothing more than an armchair developer here. You’re entitled to your own opinions and assumptions, but they are not a substitute for the facts about our product, company, and development team. I won’t tolerate gross, willful misrepresentation of the facts on my watch. Your primary complaint seems to be that you assumed the software you purchased would have features that were never advertised. All of our software has always come with a 60-day, risk free, money back guarantee. But instead of requesting a refund, you’ve chosen to act like a child with entitlement issues, spreading misinformation both on this forum and elsewhere under the guise of an authority figure in some sort of vendetta. This speaks volumes – not in the way that I think you intended – and that seems clear based on the reactions by others in this thread. Everyone should be free to discuss what they like and dislike about any product, including recommendations for and against, and ours are no exception. But I draw the line at the kind of distorted smear campaign you’re waging. I will put up with a lot of personal abuse, but I won’t tolerate it being directed at my team and the products they’ve slaved to create. I’ll leave it to Liz to debunk the misinformation you’re deliberately spreading here. And I’m asking you to stop this now. If you choose not to, we’ll be compelled to enlist the assistance of the moderators here to rein in your thinly veiled, misguided efforts to exact some sort of payback. If you feel like you’ve wasted your money on Realm Works, that’s unfortunate. You had two months to assess the product and request a refund, but you decided not to do so. That was your choice. Please keep to the facts and stop with the hyperbole and blatant misrepresentation. At this point, everybody is painfully aware of your position, and it would seem they are also now ignoring your specious claims. All you’re doing now is further undermining the credibility you had when you started up-thread. Thank you to everyone else reading here who’s soldiered through the misinformation to get accurate answers. Your interest in and support of our products is greatly appreciated. I’ll leave you to Liz to get all the straight facts. [/QUOTE]
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