Stupid credit card companies...

[trancejeremy]

Given how much money they make off of you, why don't they use priority mail (or even registered) when sending you a new credit card because the old one expired?

I was going to sign up for Gamefly, but my card expired this month (July) and haven't gotten the new one yet and so it wouldn't let me. So I call up my credit card company, and they say I should get it in 7-10 business days. So like in 2 weeks basically.

(My fault, actually, I thought June had 31 days, so I put it off one day too late to try to sign up)

Though it's weird, on my last statement, they gave me a new number (which I used when I sent the payment it and it got credited to my account). So actually trying to get customer service on the phone was a nightmare, because I didn't know which one to use.

 

[Steve Jung]

That's odd. I usually get my new card a month or so before the old one expires. Why won't your new number work?

 

[trancejeremy]

Yeah, that's been my experience, too, or closer to a couple weeks. I guess it got lost in the mail? I dunno. When I called them, they didn't say if they would send a new one or if they hadn't sent it yet (little hard to understand, so I didn't ask many questions. And why I didn't call earlier)

Like I said, they should spend a little extra money to make sure it arrives to the right person (and in a timely manner). It costs what, $5 at most to send something priority with tracking? (Probably a lot less for a letter). I think they can afford it.

Anyway, while they gave me the new number with my statement, they didn't give me a expiration date, and you also generally need to activate it before it works, and you need the numbers on the back of the card.

 

[Steve Jung]

Oh yeah, forgot about the activation process. I wonder if you could ask for expedited delivery. "Can you do that for me? I've been a long-time customer, yadda, yadda, yadda."